Frequently Asked Questions

Why should I choose Royal Doody Pooper Scooper Service?

  • Royal Doody is committed to 100% customer satisfaction. Customer services is high priority and you will get a call back within 24hrs. We have a strong set of core values centered on honesty and Integrity.  All of our supplies are selected from the most environmentally friendly options. Check out our “Doody Free, Green New Deal.” We are committed to ensuring the health and safety of your per and family.  We will arrive when promised and keep you up to date on your service at all times.   

May I contact Royal Doody with questions?

  • Yes, you can get in touch with us by calling (855) 663-6639 or by filling out the form on our contact page.

Do I have to sign a contract for service?

  • No service contract is required.  You may cancel your Doody Service at any time. All services are prepaid, online.  

What if I am not happy with the service?

  • The choice is yours. If you are not happy we’ll either give you a Doody Do-Over, or will refund you 100% of your money.  Our goal is to keep you as a client for a long time, so we want to make sure you are happy with our service.

What if I haven’t cleaned my yard in a while?

  • No matter how long it has been since last time cleaning up, Royal Doody will do the job, taking care of your pet waste removal at no extra charge.

What geographical area does Royal Doody serve?

What if Royal Doody is not in my area.

  • We would love to be able to serve everyone, and we are actively looking to expand our service areas. We Seeking motivated individuals who are interested in having their own business. If you’re interested follow this link.

How Often do you come out?

  • We work with your requirements. We are able to schedule weekly, bi-weekly or monthly.  We also offer one time emergency visits as well.  If you have additional requirements feel free to contact us for a custom quote.

How will we know if Royal Doody came and did the needed service?

  • Our clients choose how they wish to be notified. Notification can be by text, email, or a note on your door. However, the best notification is evidenced by a Doody-Free yard.

What if I  keep my gate locked, will I be able to give you a key to access my yard?

  • Yes, Royal Doody will work with you to make sure we meet your standards on entry and security.

My dog has been doing his business on my patio and the smell is getting intense. Can you help with this!

  • Yes, Royal can help. Royal Doody only uses safe, professional strength stain & odor control techniques

    The product we use is enzyme-powered, not relying on harmful chemicals. Royal Doody is also able to provide yard treatments to encourage your furry friends to relieve themselves somewhere else and even discourage them from “marking” their territory . Ask your Doody Technician for more information.

Will you come if the dog is out?

  • Yes, usually. As long as your fur-buddy  is friendly we will do-doo our best.  We usually schedule a welcome meet & greet with you and your dog/s to make sure everyone gets along and it safe.

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